Feedback Ops · SurveysNeeds public proofBuilt 2025

CEO Feedback Survey & Live Opportunity Tracker

A feedback system that ties CEO and follow-up surveys directly to live opportunities for real-time visibility and process improvement.

Real-time

feedback connected to live opportunities

1

clear source of truth for survey context

Faster

leadership visibility into service gaps

Actionable

feedback turned into system and process updates

Before

Feedback was valuable but disconnected from the exact lead, package, appointment, or client situation it referred to. Without a direct tie to live opportunities, leadership had to interpret comments manually and teams could not reliably act on patterns.

What Changed

Created survey flows tied directly to live CRM opportunities. Responses feed back into the pipeline, allowing leadership and follow-up teams to see sentiment, blockers, service gaps, and improvement opportunities in context instead of in isolated forms.

Result

Real-time feedback connected to live opportunities

Tools used

GoHighLevel SurveysCRM Opportunity LinksZapierReporting ViewsFeedback ClassificationFollow-Up Team Workflows

Feedback only matters when it is tied to the exact client, lead, and workflow that caused it.

- Operations Build Note

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